The tenth, US based Vidcon, has come to its conclusion.

The conference has grown dramatically, from its humble beginnings – a few hundred people in LA – to tens of thousands of attendees filling the Anaheim Convention Center.

I’ve been to every Vidcon that’s been hosted in the US and its crazy to look back and see how much it has grown.  Brands now flock to Vidcon, and whole industries have been built upon the influencer economy.

This year I identified five overarching trends that really dominated Vidcon.

#1 CHINA, CHINA, CHINA

It’s been just under a year since China based ByteDance rebranded Musical.ly as TikTok, and in that short period of time they turned the platform into the most buzzed about social network.

While most big YouTubers were hidden away from throngs of fans at Vidcon, only coming out for meetups and panels, TikTokers were everywhere doing collaborations, and generally making their presence felt. It didn’t hurt that the platform also hosted the biggest bash of the event with a live performances from 2Chainz

TikTok wasn’t the only Chinese based platform with a presence at Vidcon. Haohao Xu, the Sr Director of Tencent hosted a fireside chat where he discussed Tencent’s push beyond China.

Seunghae Ahn, Product General Manager at Baidu also did a talk and highlighted Baidu’s video capabilities, and robust influencer ecosystem. The key takeaway being, that Chinese creators are expanding beyond their native platforms into YouTube (and beyond) and that there’s a massive MCN industry developing to help non-Chinese based creators develop audiences on Baidu properties.

#2 DIVERSIFYING REVENUE STREAMS

One of the hottest topics at Vidcon this year was how influencers can monetize their audiences beyond relying solely upon ad dollars.

For context, over the last few years the major platforms (YouTube, Facebook, etc) have applied more stringent rules for what content can and cannot be monetized, and CPM’s for most creators have declined. As a result, a whole ecosystem has emerged to help creators diversify revenue streams so that they’re not solely reliant upon advertising dollars.

At Vidcon, YouTube’s Chief Product Officer, Neal Mohan announced the launch of ‘Super Stickers’ which fans can purchase and deliver to their favorite creators (at a price), of which the creators get a significant percentage. They also announced additional tiers to their Channel Membership program, which acts similarly to Twitch’s subscription features and offeres varying degrees of exclusive content in exchange.

Just ahead of Vidcon, Facebook hosted a number of creators up in Malibu and announced a number of similar updates.

Facebook announced that Stars, a tipping feature currently being used exclusively in gaming streams, is going to be rolled out beyond gamers as part of an expanded beta to a small group of video creators. Additionally, Facebook like YouTube is going to begin testing, paid subscription features.

#3 WHERE WERE THE MCN’S?

One of the most noteworthy trends was a lack of (most) MCN presence.

First and foremost it is worth noting the exceptions – Collab, AwesomenessTV and Studio71 all had their presence felt. Studio71 hosted their annual bash, always the best party at Vidcon. Collab had an exclusive lounge and parties as well, and AwesomenessTV was plastered across Vidcon with advertising and booths.

However, in years past MCN’s dominated the conversation at Vidcon. They were a hot topic at most panels and keynotes, and for years were amongst the biggest sponsors. A lot has changed – Maker studios is non-existent, having been purchased and then shuttered by Disney, both Machinima and Stylehaul shut down. Countless other MCN’s have quietly shut down or are puttering along, but without the fanfare they once had.

The only reference to MCN’s that I noticed at any of the panels and talks I attended was in Baidu’s presentation in reference to the development of a Chinese MCN ecosystem.

There were rumblings of MCN’s having side meetings with YouTube about the fact that they feel as though they no longer feel supported by the platform.  Beyond that MCN’s were hardly mentioned and there were no panels or keynotes where they were the primary topic of conversation.

#4 VOLUME OF PLATFORMS

At the first Vidcon, 10 years ago, YouTube was the only viable social video platform. There was no Instagram, Facebook hadn’t launched video, and Vimeo, Dailymotion, etc were already left in the dust by YouTube’s sheer scale.

Fast-forward 10 years and there are over a half dozen major players in the social video space each vying for the attention of creators. Linkedin now has video, there’s YouNow and Twitch pushing to dominate livestreaming, Snap, Instagram, and TikTok are battling each other over short form content, and IGTV and Facebook Watch are making real attempts at chipping away at YouTube’s scale. Even Pinterest has a video offering it was touting to advertisers.

#5 DAMAGE CONTROL

Social media platforms have had a rough couple of years; at Vidcon it was clear YouTube wanted to take the opportunity to spruce up their image.

YouTube emphasized all the good they’re doing. During their keynote Neal Mohan, Chief Product Officer at YouTube went out of his way to highlight how diverse the platform is, and how they’re going to invest in education.  Hardly a word was mentioned about the recent controversies they’ve been embroiled in regarding censorship, de-platforming, radicalization, and demonetization. Other than a brief reference to updates to their terms of service coming out within the next six months you’d think everything was humming along smoothly.

I admire all the good that YouTube has done but the YouTube presentation felt like an attempt to white wash there image in front of an industry audience instead of addressing the real issues they’ve been facing over the last several years.

Regardless, as in years past Vidcon was a great way to get insight into what’s changing within the industry as well as connect with creators and other companies within the ecosystem. I’m also still shocked at how few brands and agencies invest in having a presence. Ten years in, I’d argue that Vidcon is the best, and most undervalued way to tap into the biggest influencers on the planet.

If you’re unfamiliar with Tanacon (recently dubbed the FyreFestival of influencer events) here’s the necessary background information–

Best known for her vlogs and pop-music, Tana Mongeau is a 20-year-old YouTuber with over 5 million subscribers across her two channels. Tana recently attempted to create her own, alternative to Vidcon, which she dubbed ‘Tanacon’.

The whole ordeal started when, according to a video Tana created, Vidcon had promised her a VIP pass then withdrew the invite after she’d promoted the conference to her fans. After her anti-Vidcon rant generated millions of views Tana decided to launch Tanacon and make an anti-Vidcon. The original vision for Tanacon was that it would be free and all fans would be given the chance to meet their favorite creators (Vidcon charges for tickets).

Tanacon quickly drew a roster of over 65 well known creators including uber famous YouTubers Casey Neistat and Shane Dawson to make appearances. In the weeks leading up to Tanacon the event built up a huge amount of publicity. Tana promised that fans would get 4X the value of the price of their paid tickets (and promised to let many fans get in free).

Tanacon ended up being a disaster of epic proportions.

Within hours of opening its doors Police shut down Tanacon. Apparently 5,000 fans showed up – almost all of them spent hours in the hot sun waiting to get inside. One fan collapsed and was taken away by paramedics, hundreds of others got sunburns.

The event was massively understaffed, had minimal security, and almost none of the attendees got into the venue to see any of their favorite creators. The swag bags that were promised to be 4x the value of a ticket turned out to be filled with a few stickers and some condoms.

It was exposed later, via a three-part documentary by YouTuber Shane Dawson, that Tanacon was put in the hands of a 21-year-old talent manager with questionable credentials. The documentary exposed countless missteps, but the most egregious was that Tana had agreed to host over 5,000 fans, in spite of the hotel only having capacity for 1,000.

Why does any of this matter, and, why am I writing about this?

I think this shit show is the result of the same kind of behavior we see in (a lot of) influencer marketing. People quickly build audiences and become ‘influencers’ – they oftentimes have millions of adoring fans that hang on their every word and will do just about anything the influencers asks.

The issue then becomes that they don’t have any ‘real’ business experience. While they know how to build their audience and cultivate their community they don’t necessarily have the same skillsets that translate to understanding timetables, budgets, project management, etc. As a result they get in over their head and don’t take their newfound responsibilities of running a business seriously when it comes to working with major brands and companies.

In the case of Tanacon – they signed a contract with the Marriott to host the event, which stated they could host just over 1,000 people. Tana and team decided to say ‘fuck it’ and sell tickets for 5,000 people. This is not the behavior of normal businesspeople, and its wayyyyy out of bounds of common sense.

Unfortunately it is too common.

I’ve worked with thousands of influencers. Some of whom are phenomenal and professional – they’re buttoned up, they know what they know and delegate the rest to their team.

There’s another contingent of influencers that believe because they have their audience the only thing that matters is that they’re ‘authentic’ – that this ‘authenticity’ comes at the price of any real responsibility and is a hall pass to be a terrible business partner. Deadlines are missed, the work promised comes back as something totally different, and communication is lacking. I’ve had influencers ghost on deadlines, come back late and say that they don’t want to post their original idea after they already shot it, have asked to get out of contracts right before deadlines were supposed to be met (and even right after) without real reasons.

This behavior is more common in influencer marketing than in any other business or aspect of marketing and advertising I have ever seen. It is too common. Just after Vidcon I was hanging out with a buddy that is a talent manager. While hanging out one of his talent called to say that a video he’s been working on for a brand for the last week and was already a few days late to post wasn’t going to work for his channel and he no longer wanted to post it. This was a video the influencer concepted and sold to the brand. This was a video he’d edited entirely himself knowing the deadline and where it was going to live. He had 100% creative control, but still didn’t want to post it because he didn’t think his audience would like it.

This is not acceptable behavior for a professional. If it was any other part of the ad industry you’d work late – make it happen (or just think things through far enough in advance to avoid issues).

I don’t mean to disparage all influencers or paint the brush that they are all a pain in the ass. They’re not.

However, I do think that there’s a lot out there that are burning bridges for the rest of the industry.

Marketers and agencies are working with billion dollar brands. There are campaign deadlines and bosses these people are accountable to, there are stockholders, and real consequences.

Many influencers are much more like the Hank and John Green who developed Vidcon. That event is buttoned up. It’s been slowly growing over the last nine years and is hands down one of the best-run industry conferences I go to (full disclosure I’m on the Vidcon Advisory Board, but I’d believe this even if I wasn’t).

Hank and John Green have taken the even seriously from the beginning – they’ve planned methodically with venues booked over a year in advance. This past year Vidcon hosted over 30,000 people, hundreds of creators, and worked with dozens of sponsors over the four days of the event. Sessions and keynotes started on time. Security was tight, and the event was incredibly professional and brand friendly. This is no small feat.

I love unbridled ambition and the passion of young entrepreneurs. However, within the influencer-marketing ecosystem there are a lot of bad actors who need to understand that if they want to work with brands they need to take the contracts they sign seriously.

Many influencers are creating terrible experiences for the fans and the brands.

In short – don’t be like Tana and ignore the contracts you’ve signed and not take things seriously. Instead be like Hank and John Green – build your reputation as a trusted source, think through who you work with, the agreements you sign, and the work you decide to take on.

Would you rather have one foot in the past or one in the future?

It’s true that, from the looks of it, Cannes is much more fun – you won’t find anyone popping bottles of champagne on a yachs atVidCon. Instead, you’re far more likely to find a few digital influencers, forward thinking brands, agencies, and talent managers huddling around cups of StarbucksCcoffee in some hotel lobby hammering out a few deals.

That said,VidCon is at the epicenter of what is happening within influencer marketing, social media as a whole, and more importantly – what is happening with culture. Digital influencers are the most recognizable celebrities among teens today, becoming a digital influencer is the most desirable job amongst teens today, and the most engaged athlete online is now an E-Sports athlete, the Twitch Streamer, Ninja.

I personally take pride in the fact that while other agencies send execs to the South of France to hear talks, such as ‘What is Innovation”  myself and my team are on the ground working and meeting with influencers at VidCon.

VidCon is where innovation is happening – even the major platforms understand this and make major announcements there. For example, this year Instagram waited until the first day of VidCon to launch IGTV (instead of doing it during the peak of Cannes). Facebook, Snapchat, and YouTube also followed suit making a variety of announcements around platform updates, features, and partnerships onsite atVidCon.

Looking at the ad trades you’ll see that brands and agencies are struggling to capture eyeballs. Ad formats are shrinking and advertisers are having trouble even watching a 6 second ad. Marc Pritchard, the CMO of P & G stated that they “stopped wasting money on 30-second ads, and we’re designing ads to work in 2 seconds,” and that “it is time for marketers and tech companies to solve the problem of annoying ads and make the ad experience better for consumers,”

I agree with Marc that marketers need to solve the problem for annoying ads – but, the reality is the solution exists, and I think if he and his team spent more time immersing themselves inVidCon, and the ecosystem as a whole they’d have the answer already. While P&G is struggling to get ads to work in 2 seconds, people are watching influencer content that is as much as 6 hours long.

According to recent studies long form video content consumption is up 30% over 2017. The #1 Most subscribed YouTuber (PewDiePie) regularly posts 20 min long videos, and the most downloaded podcasts are all well over 45 minutes on average (with some top podcasters like Joe Rogan going as long as three hours).

Clearly attention span isn’t the issue – most advertisers are just not great at creating content and putting it in front of the right consumers.

My team and I at Epic Signal certainly don’t bat 1000, but getting past two seconds is fucking terrible and certainly the exception rather than the rule. Instead, by having an understanding of these platforms, how to work with influencers, and integrate paid media – we’ve seen fifteen minute long pieces of branded content generate 75% completion rates. On a recent campaign with Boost Mobile we integrated influencers into paid social (in addition to having them create their own branded content) and beat the previous CPA benchmark by 50%. The list goes on.

This success comes from us investing a lot of time with these platforms, ingratiating ourselves in influencer communities, attending events likeVidCon (and a lot of trial and error).

I say this not to brag, but to point out that much of the industry is still caught up in the gigantic circle jerk of trying to impress one another with champagne and yachts – resulting in an inability to communicate with consumers.

Just like anything else you’ve got to put in your ten thousand hours – that means spending a little less money on champagne, Rosé, and yachts in France. Instead, why not invest in listening to people who are able to get millions of fans to hang on their every word for hours on end, like you can at VidCon?

End of rant

It’s got diversity, great/big announcements, excitement and knowledgeable panels and speakers. This year definitely felt like the tipping point for the conference – getting so massive and (what felt very) mainstream. Having been to every single Vidcon so far (including the international ones) here’s my quick recap/takeaways:

IT’S BIG
Vidcon is fucking HUGE this year. I think there were over 30K attendees and it even sparked its own spinoff, TanaCon. Tanacon drew its own roster of 80+ big name influencers (Casey Neistat, etc) and apparently an additional 20k attendees, which ultimately resulted in it getting shut down.

CELEBRITY
We’ve been talking about influencers as celebs for a long time, but this year there was a noticeable shift.  Influencers pretty much did not mingle anywhere – security was through the roof, everything required an RFID wristband to get in and out, way more restricted access, etc.

In years past the influencers were relatively accessible, fans were screaming all over, etc. That was definitely not the case and it makes sense given the size of the crowds and potential dangers associated with that many people coming together in one place.

MAINSTREAM
Ray Kurzweil (AKA the guy who popularized singularity) spoke and Marshmello DJ’d.

Almost all the endemic brands and companies (other than the major platforms like YouTube, FB, and Insta) have been sidelined by major brands. In years past the MCN’s really dominated things here. Now its all Mars, Amazon, Adobe, etc.

FACEBOOK IS A PLAYER 
YouTube is still the big player, but the biggest announcement that got people excited was IGTV. If you watch their announcement video you’ll notice they’re basically going after the youtuber/influencer crowd – the tone is much younger than facebook and it is open to anyone.

Compare IGTV with what YouTube has done with FB watch and it makes sense. FB has kept FB watch heavily curated and limited to fewer partners – probably to appeal to an older demo and keep things more premium for advertisers.

I think the combo of IGTV and Facebook Watch ads up to a formidable competitor for YouTube (for ad dollars anyway).

PEOPLE STILL DON’T ‘GET IT’
The big draw for me was seeing the announcements from Facebook & Instagram, but the two biggest recurring themes within the programming was the same as in years  past, ie how brands and influencers work together and how to create content that will be shareable for _____ platform.

Personally, I’m frustrated as an advertiser that there’s still such a need for these talks. Influencer marketing and social video are not new – youtube has been around for over 12 years now. Brands and agencies need to get an understanding of the basics.

YOUTUBE IS STILL KING
YouTube is the backbone of the digital video and influencer ecosystem. Everyone gripes about them, and they’re slow moving, and easy to poke fun of (not innovating enough, not paying partners enough), but no one is seriously talking about abandoning them. They’re still considered ‘too big to fail’.

They didn’t have any big sexy announcements at their keynote and this year the CEO didn’t even come down to do the talk, but there’s no serious indication that they are defunct – they definitely have Facebook nipping at their heels, but they’re still the king.

I was fortunate enough to do a panel on influencer marketing with Zach King, as well as give a seminar on one of my favorite topics – the Hero, Hub, Help content strategy. Below is a video of the Hero, Hub, Help talk (thanks so much to Franklin Graves for filming!).

In it I discuss the basics of the hero, hub, help content strategy (which you can read about in previous posts of mine – here, here, and here) as well as why it works and how it can be applied to social platforms beyond just YouTube.

Below is the full description of the talk and link to it on the Vidcon website. I’ve been writing a bit more lately and should have more posts coming soon!

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Hero, Hub, Help: Content Strategy for Brands

“Let’s make a viral video!” is not a strategy. Cultivating a community for ongoing conversation is the real key to the success of brands online. YouTube has developed and evangelized the Hero, Hub, Help content strategy for their own platform, but the framework can (and should) be adopted across Facebook, Twitter, Instagram, and beyond. In this talk Brendan Gahan will show how brands like Nike and GoPro use Hero, Hub, Help to grow their own social media footprint and explain the strategy’s underlying principles, so that others can apply it effectively across platforms.

Over twenty thousand executives, YouTube creators, and fans were in attendance. The Anaheim Convention Center, where Vidcon took place, was packed – the event entirely sold out. For comparison, there were only 1,400 attendees at Vidcon’s inaugaral event six years ago in a Los Angeles Hotel.

Vidcon is a microcosm of the digital video ecosystem, and the growth in attendees in reflective of the growth of the industry. This year there were more fans, brands, platforms, and creators all vying for attention than ever before.

I’ll explore these macro trends in more detail below–

1) IT’S ABOUT DIGITAL VIDEO NOT JUST YOUTUBE

John and Hank Green had a great deal of foresight when they named Vidcon – VIDcon and not YOUTUBEcon. For the better part of a decade, YouTube has held a virtual monopoly on digital video, but, that is starting to change.

The digital video ecosystem has grown and diversified a great deal as video becomes the de facto form of communication for millennials.

In the time since last year’s Vidcon Vessel, Twitter Video, and Tumblr video have all launched. Facebook video has also grown into a viable YouTube competitor, as its made strides to promote its native video player.

As a result, this year’s Vidcon was about a great deal more than YouTube.

Vimeo, Vine, and Vessel all had prominent placement on the showroom floor as some of the event’s biggest sponsors. Vimeo’s logo appeared on all Vidcon schwag bags.

A great deal of conversation focused on these YouTube alternatives. Popular panels included ‘Experiences Branching Out from YouTube’, and ‘Options for Branching out from YouTube.’

Jason Kilar, founder of Vessel, and Baljeet Singh, Twitter’s head of video, also made keynotes. Each touted their platform’s benefits to prominent YouTube creators in hopes of driving adoption.

2) FILM IS THE NEXT FRONTIER
In the past I’ve compared VidCon to SXSW; that statement seems to be more true this year than ever.

VidCon doesn’t formally have a film festival component, but it may want to consider adding one next year.

Several YouTuber focused films premiered in the days overlapping with Vidcon. Smosh screened their first feature length film the night before Vidcon in Anaheim (the film has since reached the #1 spot in iTunes).

John Green, the co-founder of Vidcon, and writer of ‘The Fault In Our Stars’ premiered his latest film Paper Towns. Green, also announced a he’d signed a ‘first-look deal with film studio Fox 2000 Pictures’.

And, The Chosen, a horror thriller starring YouTuber Kian Lawley and produced by SuperGravity Pictures, also chose a theater near Vidcon as the venue to launch their premiere.

According to Variety we’ll be seeing a lot more YouTubers in films – there are at least a dozen more films featuring digital stars slated to launch this year.

3) BRANDS, BRANDS, BRANDS
Six years ago when I attended the first ever Vidcon, the only brand that had any presence whatsoever was a small company by the name of Orabrush – a tongue scraper.

Vidcon, and the ecosystem as a whole, has come a long way since then. A quick loop around the expo floor revealed a bevvy of Fortune 500 brands vying for tween eyeballs.

Over a hundred brands descended upon Vidcon. Kia, Nickolodeon, Cover Girl and countless others, spared no expense to make their presence felt on the expo floor.

YouTube even played matchmaker for brands and creators at Vidcon. To help get more brands collaborating with creators and spending dollars on the platform, YouTube invited a dozen popular YouTubers to meet with different brands.

These trends at Vidcon are representative of what’s happening within the ecosystem as a whole.

As a result of having audiences, creators have developed into real businesses. Consequently they’re expanding their offerings, and diversifying their profiles. They’re filmmakers, authors, and true celebrities. Meanwhile, brands and platforms are chasing them in hopes of reaching their valuable audiences.

The growth of Vidcon over the years, and its expanding focus beyond just Youtube is a reflection of the aspirations of the creators spawned from the platform.  I have no doubt next year we’ll see more creators branching out into new mediums and brands following close behind.